1. Introduction

Welcome to I Love Nails & Spa (“we,” “our,” or “us”). We are a full-service nail salon and spa located at 2371 Thompson Mill Rd #102, Buford, GA 30519. This Privacy Policy describes how we collect, use, and protect information when you visit our salon, use our website, or contact us for services.

By using our services or website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information when you interact with us:

• Personal identification information — your name, phone number, and email address when you book an appointment or contact us.
• Appointment details — the services requested, date, time, and any special preferences or notes you share with us.
• Payment information — we accept cash, Venmo, and Zelle. We do not store credit card or payment account numbers.
• Communications — messages sent via email, phone, or through our booking system.
• Website usage data — basic analytics such as pages visited and browser type, which may be collected through third-party tools on our website.

3. How We Use Your Information

We use the information we collect to:

• Schedule and confirm appointments for nail, pedicure, manicure, waxing, beauty, and kid services.
• Send appointment reminders or follow-up communications.
• Respond to your inquiries via phone, email, or text.
• Improve our services and the experience we provide in our salon.
• Process payments for services rendered.
• Comply with applicable laws and regulations.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Online Booking

Our online appointment booking is powered by a third-party booking system. When you book an appointment online, your information is handled according to that platform’s privacy policy as well as our own. We encourage you to review any third-party policies before providing your information.

You can also book by calling us directly at (678) 828-7238 or by emailing ilovenailsandspabuford@gmail.com.

5. Social Media

We maintain an active presence on social media platforms including Facebook, Instagram, and Pinterest. If you interact with us on those platforms, your information is subject to those platforms’ own privacy policies. We may share photos of nail art and salon experiences on social media — we will always seek your permission before sharing any personally identifiable photos.

6. Data Security

We take reasonable precautions to protect your information. Client information is kept confidential and is only accessible to our staff as needed to provide services. We do not store sensitive financial data on our systems.

Please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Children’s Privacy

We proudly offer Kid Services for younger guests. When booking services for children, a parent or guardian must be present and provide any necessary contact information. We do not knowingly collect personal information from children under the age of 13 without parental consent.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct or update inaccurate information.
• Request that we delete your personal information, subject to any legal obligations we may have to retain it.
• Opt out of any marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

9. Cookies & Website Analytics

Our website may use cookies or similar tracking technologies to improve your browsing experience and gather analytics about site usage. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please reach out to us:

How Our Photo Permission Works

With your permission, we may use photos of your nail services for:

• Our website gallery and service pages
• Our social media accounts (Instagram, Facebook, Pinterest)
• Promotional and marketing materials

Your participation is entirely voluntary. You may withdraw consent at any time by contacting us at ilovenailsandspabuford@gmail.com or calling (678) 828-7238. We will never post personally identifiable information alongside your photos without explicit permission.

Complete Your Release Online

Fill out the form below and we will send a confirmation copy to your email. This serves as your digital authorization.